Strategy

We define and implement your marketing, commercial and media strategy in order to increase your online and omnichannel sales.

Technology

Particularly we work with Magento. We provide you with a highly available platform, handled 24 hours and 365 days in order to guarantee to our clients the proper functioning and performance.

  • Scope definition (global and/or local)
  • Channel integration
  • Omnichannel implementation
  • Marketplaces integration
  • Integration and process improvement
  • Commercial strategy
  • Design and development of online stores
  • More than 15 years of experience in Magento and other technologies
  • Hosting and monitoring 24 hours a day for online stores
  • ERP integration, marketplaces and others

Marketing, design, development and usability

We never lose sight of your client as a center, taking into account all the variables that impact his online customer journey, even before he gets into your E-commerce.

  • Web design – Magento development
  • Creation of channels (Web, E-commerce, mobile app, landing pages, microsites…)
  • SEO audit
  • Competitors benchmarking
  • SEO On Page and Off Page, strategy and International SEO
  • Analytics tools configuration (Google Analytics, Google Search Console)
  • SEM: Google Adwords, Display, Remarketing, Google Shopping
  • Monthly report: SEO, KPIs, Adwords, Social Media…
  • User Experience (UX)
  • E-Mail Marketing
  • Social media management and social media Ads (Facebook, Instagram, Linkedin…)
  • Copywriting
  • Branding and photography
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Operations

Logistics

We manage your supply and logistics policy (warehouse and transport) to minimize the stock depletion and to assure a better client experience.

Customer service

User support from pre-sales until guarantee period.

Collection and fraud management

We advise, activate and manage the payment methods more suitable for your business and market.

  • Inventory management in real time
  • Order processing
  • Shipping management and tracking
  • Multiple platform assistance (telephone, e-mail and chat)
  • Multi – language
  • Order tracking
  • Returns processing
  • Payment means
  • Dispute and fraud tracking
  • Invoicing and accounts management
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