Team Wizards
They consult the ERP, CRM, catalog or documentation and respond in seconds, with the source of each piece of data.
Data & AI
AI Agents. Assistants for your team, for your clients, and for your clients' agents.
We create assistants that consult the real information of your systems, voice and chat service agents, and agents capable of interacting with your customers' AI agents. We design and orchestrate them with n8n, connected to your tools.
Let's design your first agentWhat conditions does Laura García have and when was her last order?
Laura García (client 10482) has special professional account conditions. Your last order was online, 12 days ago, and is delivered.
Sources ERPCRME-commerce
01 · Three types of agents
For your team. For your customers. And for his agents.
We create AI agents for companies with three different recipients.
Care agents
They serve your customers by voice and chat, record every request, and refer a person when needed.
Agents for agentic commerce
Interact with AI agents who search, compare, and shop on behalf of your customers.
02 · Team Assistants
Your company information, a question away.
- .
- Conditions, order history and stock of a customer before a call.
- Customer care
- Prepared responses with updated policies and information.
- Operations
- Status of orders, shipments and incidents without searching multiple systems.
- Back of house teams
- Procedures, documentation and frequently asked questions, always at hand.
03 · Care agents
They respond, record, and know when to pass the baton.
AI customer service agents by voice and chat that solve the usual queries and, when necessary, refer your team with all the context, so no one has to ask again.
- Web chat
- Phone no.
Client
Ask by voice or chat
Agent
Respond with real information
registry
Save request
Condition
Need a person?
No
Resolved
Yes
Refer the team with all the context
04 · Agentic commerce
We prepare your digital environment for agentic commerce.
More and more purchases start with an AI agent searching, comparing, and ordering on behalf of an individual or a company. We create agents able to dialogue with those agents: answer catalog, stock and price queries, prepare quotes and process orders.
Customer agent
I need 200 boxes of 40 × 30 with delivery by Friday.
Your agent
Available. Delivery on Thursday with your usual conditions. Do I confirm the order?
What makes it possible
- Catalogue
- Stock
- Prices
- Requests
05 · Orchestration with n8n
Multiple agents. One system.
The orchestration of agents distributes the work: one understands the request, another consults the data, another executes the task and another decides when to notify a person. We orchestrate them with n8n and connect them with your tools.
Orchestrating Agent
Coordinate and decide on the next step
Agent 01
To understand
Interpret the request
Agent 02
Consult
Search your systems
Agent 03
input_key||Exec
Perform the task
Agent 04
Bypass
Notify a person
Orchestrated with n8n
06 · With criteria
A person always on the circuit.
Human oversight
The agent knows what he can solve and what he has to derive.
Data’s protected
Access only the information you need, with permissions set.
Transparency
Your customers know they are talking to an AI, as required by the AI Act.
07 · The database: your data
An agent is only as good as the information they access.
That's why we start by connecting the sources you need: the ERP, the CRM, the catalog or the documentation. If your data is still spread out, data integration is the first step.
Data Integration08 · How we work
From the first use case to an agent that gets better with every conversation.
- 01
Choose the use case with the most impact
- 02
Connect information sources
- 03
Design responses, boundaries, and orchestration
- 04
Test with your team
- 05
Launch and improve
What Makes an Agent Work
09 FAQs
About AI agents.
What is an Agent?
An artificial intelligence system that answers questions or performs tasks with your company's information, and that knows when a person should intervene.
What's the difference between a chatbot and an AI agent?
A chatbot follows predefined responses. An AI agent understands the question, consults your systems, and takes action.
What is agentic commerce?
Purchases in which an AI agent searches, compares and orders on behalf of an individual or a company. To sell to them, your business needs agents and data ready to talk to them.
What is agent orchestration?
Coordinate several specialized agents to work together on the same task, each in their own part.
Why do you work with n8n?
Because it allows you to orchestrate agents and connect them with hundreds of tools in a flexible way, and maintain control of each flow.
What if an agent doesn't know how to respond?
Refer the conversation to a person on your team, with all the context.
Is your business ready for an AI agent to buy from you?
We help you create your first agents, for your team, your clients and your clients' agents.
